Privacy Policy
Last updated: 24 March 2026
1. Who We Are
QubeClaw Pty Ltd is an AI integration services company specialising in connecting OpenClaw AI and similar platforms into business workflows. We are the data controller for personal information collected through our website and services.
If you have any questions about this policy or how we handle your data, please contact our Privacy Officer at [email protected].
2. Information We Collect
We collect the following categories of personal information:
| Category | Examples | How Collected |
|---|---|---|
| Identity data | Name, job title | Contact forms, account registration |
| Contact data | Email address, phone number | Contact forms, newsletter signup |
| Business data | Company name, industry | Contact forms, onboarding |
| Usage data | Pages visited, time on site, browser type | Automatically via cookies |
| Communication data | Messages sent via our contact form | Contact form submissions |
| Technical data | IP address, device type, operating system | Automatically via server logs |
We do not collect sensitive personal information (such as health data, financial account details, or government identification numbers) through our website.
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to enquiries and contact form submissions
- To send you information about our services that you have requested
- To send our newsletter (only where you have opted in)
- To improve and optimise our website and services
- To comply with legal and regulatory obligations
- To detect and prevent fraud or misuse of our services
- To manage our business relationship with you as a client
We rely on the following legal bases under the GDPR and applicable Australian privacy law: consent (for newsletter subscriptions), legitimate interests (for service improvement and security), and contractual necessity (for client service delivery).
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. We use:
- Essential cookies: Required for the website to function correctly. These cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with our website (e.g., pages visited, time on site). We use privacy-respecting analytics tools that do not share data with third-party advertisers.
- Preference cookies: Remember your settings and preferences for a better experience on return visits.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., cloud hosting, email delivery). These providers are contractually bound to protect your data.
- Legal authorities: Where required by law, court order, or to protect our legal rights.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
- Contact form submissions: 3 years from date of submission
- Newsletter subscriber data: Until you unsubscribe, plus 6 months
- Client data: Duration of the engagement plus 7 years (for legal and tax purposes)
- Website analytics data: 26 months on a rolling basis
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- TLS/SSL encryption for all data in transit
- Encryption at rest for stored personal data
- Role-based access controls limiting who can access your data
- Regular security audits and vulnerability assessments
- Staff training on data protection and privacy obligations
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately at [email protected].
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request erasure of your personal data (subject to legal retention requirements)
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdrawal of consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
9. International Data Transfers
QubeClaw operates primarily in Australia. If we transfer your personal information outside of Australia, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions, to protect your information in accordance with Australian Privacy Principles and applicable international law.
10. Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us: